We live in a world of almost constant change, both personally and professionally. As a result, we need to be nimble and change our habits to meet the needs of today. In addition, as we look to improve our business, how do we get those stubborn folks to change their way of thinking and acting day to day?
What We Love About This Book
Great examples and techniques on driving change in organizations. Text is broken up well with illustrations and diagrams.
The discussion and repetition around cue, routine and then reward helps break down any situation, and the repeated application of that philosophy in multiple stories in the book is extremely powerful. When you feel like you’re stuck trying to break a team’s habit, going back to this always helps understand the source and make a plan to rewire.
You may have read it somewhere else, but the chapter around Paul O’Neill’s transformation of Alcoa working off the foundation of safety is an absolute must read on how to build trust with a non-trusting team.
Any criticisms?
This is a book that’s hard to criticize. The examples and concepts transcend merely business, and we find ourselves applying it in our personal lives as well as businesses. 275 pages of sage advice, with pictures to break it up.
